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TRAVEL & HOSPITALITY

Every booking confirmed. Every guest informed. Every stay remembered.

Confirm bookings, update travellers and serve guests across WhatsApp, RCS, AI voice, email and SMS, from the first search to check-out and the next trip.

Book a Demo
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TRAVELLERS JOURNEY

From first search to five-star review

Five journeys, from the first enquiry to the final refund. Each message goes out on the channel most likely to reach the traveller, with an automatic backup if it doesn't.

01

Turn travel enquiries into paid bookings, inside one chat

✓ Faster replies to every enquiry, day or night
✓ Fewer quotes left unpaid
✓ Payments collected without long phone calls
HOW IT WORKS
1
An instant reply asks for dates, travellers and budget.
2
Options and a clear quote arrive as a simple list in chat.
3
A secure payment link is sent, and the booking is confirmed the moment it's paid.
W
Wanderly Holidays
WhatsApp · Business account
Hi! Goa trip for 2 adults, 12–15 Dec. Budget around ₹20k.
Here are 3 stays within your budget:
Sea View Resort
₹18,400
Old Town Boutique
₹14,900
Palm Beach Villa
₹19,800
View all options
Sea View Resort please
3 nights · Sea-view room · Breakfast included
Total ₹18,400
Pay securely
✓ Payment received · Booking ID WH-2291
Orange link chain icon with two oval loops connected by a straight bar.
Payment link by SMS
If WhatsApp isn't read
Red circle with a red X cross inside it.
Not paid in 2 hours?
An agent calls back
Inbox
06:02
tn
Tripnest
Your e-ticket · PNR 7KQ2ZM
Booking confirmed
Trip ID TN-55810
BLR
06:10 · Bengaluru
✈
GOI
07:25 · Goa
Date
Tue 12 Dec
Seat
14C
Bag
15 kg
Download e-ticket
Add to calendar
Hotel voucher and payment receipt attached.
Orange checkmark inside a circular border, indicating confirmation or approval.
SMS: Booking confirmed
PNR 7KQ2ZM, 12 Dec
Red icon of an airplane inside a flight ticket outline.
E-ticket_7KQ2ZM.pdf
Also sent on WhatsApp
02

Every ticket and voucher, delivered the moment they book

✓ Fewer “Is my booking confirmed?” calls
✓ Tickets always at hand at the airport or hotel
✓ A clean record for every booking
HOW IT WORKS
1
The e-ticket, hotel voucher and receipt are emailed right after payment.
2
The same ticket arrives on WhatsApp, so it's always on their phone.
3
A short SMS confirms the booking reference as a backup.
CM
Casa Mira Resort
WhatsApp · Business account
Welcome, Priya! Share your ID and arrival time to skip the check-in queue.
JPG ID_card.jpg · Arriving 2 PM
Room 304 is ready. Wi-Fi: CasaMira-Guest. Show this chat at reception for your key.
How can we help during your stay?
○ Room service
○ Housekeeping
○ Late checkout
Housekeeping: 2 extra towels, please
On the way! Arriving in 10 minutes.
Outlined icon in orange of a human head in profile wearing a headset with microphone, symbolizing customer support or call center service.
Need a person?
Calls the front desk
03

Look after every guest from arrival to checkout, by message

✓ Faster check-in at reception
✓ Less pressure on the front desk
✓ Every request handled and tracked in one place
HOW IT WORKS
1
Before arrival, guests share their ID and arrival time, so check-in takes minutes.
2
They're told when the room is ready, with Wi-Fi details and directions.
3
Room service, housekeeping and late checkout requests are handled in chat.
04

Handle changes and refunds with care, and keep travellers updated

✓ Fewer “Where is my refund?” calls
✓ Calm, consistent handling of every change
✓ A record of every refund
HOW IT WORKS
1
An automatic call offers clear choices: rebook, refund or talk to an agent.
2
Refund status updates arrive in chat at every step.
3
A final receipt is emailed for their records.
AUTOMATIC CALL
R
Roamora Travels
00:21
“Your 12 Dec flight to Goa was cancelled. Press 1 to rebook, 2 for a full refund, or 0 to talk to an agent.”
1
Rebook
2
Refund
0
Agent
Orange icon of a package box with a curved arrow pointing left, symbolizing delivery return.
Refund · ₹6,200
Updates in chat, receipt by email
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BOOK, ENGAGE, SUPPORT

Every trip starts with a conversation

Turn ads into chats on WhatsApp and RCS, qualify travellers with a WhatsApp Form, book trips and stays on a WhatsApp call or with an AI assistant, and look after guests on chat before, during and after the trip.

01
Ads to chat
Deals that open WhatsApp or RCS
02
Qualify with a WhatsApp Form
Destination, dates, travellers, budget
03
Book trips and stays
WhatsApp call or AI assistant
04
Support on chat
Guests helped on WhatsApp and RCS

Turn every travel deal into a conversation

Click-to-WhatsApp and RCS ads open a chat about the exact package the traveller saw. The AI assistant answers right away, with prices and inclusions.

1
Ad to chat. Meta and Google ads open WhatsApp, or an RCS chat on Android, with the package already attached.
2
Instant answers. Itinerary, hotel photos and what's included, before the traveller looks elsewhere.
3
Tracked to the ad. Every enquiry is tagged with its campaign and destination.
Click-to-WhatsApp ads
RCS ads
AI agent
WH
Wanderly Holidays
Verified business
FROM AN ADGoa 3N/4D with beach resort, from ₹14,999. Tell me more!
AI ASSISTANTHi Neha! The package includes flights, breakfast and airport transfers. When are you planning to travel?
See itinerary
This month
December
Talk to an expert

Qualify travellers with a WhatsApp Form

A WhatsApp Form opens inside the chat and collects everything a travel expert needs to quote. Answers go to your CRM with a lead score.

1
Trip details. Destination, dates, number of travellers and hotel type, picked with taps.
2
Qualifying questions. Budget per person, flexibility on dates and add-ons like flights.
3
Scored and routed. Ready-to-book travellers go straight to an expert, the rest get offers later.
WhatsApp Forms
Lead scoring
CRM sync
WH
Wanderly Holidays
Verified business
✕Wanderly Holidays⋮
Plan your trip
DestinationGoa
Travel dates12 Dec to 15 Dec
Travellers
Solo
Couple
Family
Group
Budget per person
Under ₹15k
₹15k to 30k
₹30k+
Continue
Managed by Wanderly Holidays. Learn more

Book trips and stays on a WhatsApp call or with the AI assistant

Travellers who want to talk it through get a WhatsApp call from your verified number. Everyone else books in chat with the AI assistant.

1
WhatsApp call. A travel expert calls qualified leads on WhatsApp, with your brand on screen.
2
AI assistant. Checks availability, holds rooms and shares a quote in chat.
3
Pay and confirm. A UPI link locks the booking, and vouchers arrive in the same chat.
WhatsApp Business Calling
AI agent
UPI
↙
Wanderly Holidays
04:32
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Look after guests on WhatsApp and RCS, the whole trip

Vouchers, pickup times and changes are a message away. The AI assistant handles the routine questions, and your team takes over when it matters.

1
Before the trip. Itinerary, vouchers and web check-in reminders in one chat.
2
During the stay. Pickup details, room requests and local tips, answered 24x7.
3
When plans change. Date changes and cancellations go to an agent with the booking attached.
RCS rich cards
WhatsApp
Shared inbox
WH
Wanderly Holidays
Verified sender
Your Goa trip starts Friday
Airport pickup at 11:40 AM · Casa Mira Resort
View vouchers
Change dates
Can we get an early check-in?
AI ASSISTANTI've asked the resort. Early check-in from 10 AM is confirmed for you.
Pickup details
Talk to an agent
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AUTOMATE THE TRAVELLER JOURNEY

Delight every traveller, without the busywork

Build chat flows without code, send the right message at every step of the trip, run campaigns, collect documents and take payments, on WhatsApp and RCS.

01

Suggest the right trip with the Chatbot Builder

✓ Ad leads straight into a chat flow
✓ Instant destination recommendations
✓ Real-time price and availability checks
✓ Smart package suggestions by budget
WH
Wanderly HolidaysSponsored
Person holding a magnifying glass over a map on a wooden table, surrounded by a small model airplane, a vintage camera, a straw hat, yellow sunglasses, and a green plant.
RCS
Card 1
Hi! Where would you like to go this winter?
Goa
Kerala
Card 2
Pick a Goa package:
3N beach resort
4N family stay
Card 3
Pick a Kerala package:
2N houseboat
3N Munnar hills
Segment: Trip booked
Trigger: payment received · 09:00 to 20:00
After 1 minute
1
booking_confirmation
3 days before travel
2
weather_and_packing_tips
Send3 days before departure
weather_and_packing_tips
ActiveUtility
02

Make trip planning effortless with automatic updates

✓ Automated booking confirmations
✓ Weather, packing and travel updates
✓ Web check-in and pickup reminders
✓ Local experience recommendations
03

Build interest with RCS and WhatsApp campaigns

✓ Broadcast in-demand holiday packages
✓ Off-season destination deals
✓ Tailored business travel offers
✓ Segments based on past trips
WH
Wanderly Holidays
Verified sender · RCS
A scenic coastal landscape with a sandy beach stretching along the ocean, bordered by green hills and palm trees, with a few small huts near the shore and gentle waves hitting the beach under a clear blue sky.
Monsoon in Kerala, from ₹12,999
3 nights in Munnar with a houseboat day. Only 20 rooms left at this price.
Book now
See itinerary
See itinerary
Day 1: Kochi to Munnar · Day 2: Tea gardens · Day 3: Houseboat in Alleppey
Book now
Talk to an expert
WH
Wanderly Holidays
Verified business
Your Dubai trip is confirmed! To apply for your visa, please share these documents:
Upload documents
PDFPassport_Neha.pdf
Photo_Neha.jpg
DOCUMENT CHECK✓ Passport valid till 2031
✓ Photo meets visa rules
• Return flight ticket pending
Thanks Neha! Your visa application has been submitted. We'll update you here.
04

Collect passports, visas and IDs in chat

✓ Digital document collection after booking
✓ Visa and travel insurance guidance
✓ Files checked as they arrive
✓ Reminders for anything missing
05

Collect package payments without the follow-up calls

✓ Deposit and balance payment links
✓ Reminders before the balance is due
✓ Pay by UPI, card or EMI
✓ Receipts and invoices in chat
WH
Wanderly Holidays
Verified business
BALANCE DUEGoa 3N/4D · 12 to 15 Dec
Paid: ₹10,000 deposit
Balance: ₹19,998 · Due 1 Dec
Pay balance
Pay in EMIs
Reminder: your balance of ₹19,998 is due tomorrow.
Pay now
PDFInvoice_WH-2291.pdf
Payment received, see you in Goa!

Ready to delight every guest, every trip?

In your demo, we'll show your booking, ticket and check-in messages on the right channels, how delay alerts and refunds reach every traveller, and how it connects with your booking engine or hotel system.
Book a Demo  →