Plan one journey across RCS, WhatsApp, AI voice, SMS and email. MsgKart picks the next channel when a message isn't delivered or read, sends at the hour each customer is most likely to respond, and shows you what worked at every step.
Start with a trigger, add channels and wait times, and decide what happens when a customer reads, replies or ignores a message. One journey replaces five separate campaigns.
Each message goes out on the channel that works for that customer, at the hour they usually respond.
If RCS isn't supported or a message isn't delivered, the next channel takes over. Customers who have already responded are never messaged again.
MsgKart learns when each customer usually reads and replies, and holds messages until then. Quiet hours and frequency limits are respected automatically.
Pick the audience, set the rules once, and let every journey follow them.
Choose customers by profile, behaviour or past replies. Segments refresh before every send.
Start a journey when a cart is left, an EMI falls due or a form is submitted, through API or webhook.
Set how often a customer can hear from you and the hours when nothing is sent.
Test two messages or two channel orders on a small group, then send the winner to the rest.
Fill in names, amounts, due dates and links from your own data in every template.
When a customer opts out on one channel, every journey stops for them straight away.
Each step shows how many customers it reached, how many read it and how many acted, so you know which channel did the work and where people dropped off.
Ready to run campaigns that reach everyone?
