Flickering Grid
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ONBOARDING & KYC

Onboard and verify customers in one conversation.

Collect applications with WhatsApp Flows, verify Aadhaar, PAN and documents through APIs, and hand your team a verified customer, with no app download or branch visit.

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THE FLOW, SCREEN BY SCREEN

Qualification and verification all inside WhatsApp.

Every screen opens inside the WhatsApp chat. Each answer is verified before the borrower moves on, so the offer at the end is based on checked data.

Cancel
Verify your PAN
⋯
Quick PAN verification ✨
PAN
••••
Enter your PAN so we can verify your identity and fetch your basic details securely 🔒
Your PAN card
ABCPM1234K
5 letters, 4 numbers, 1 letter
Validate PAN ✅
Managed by Aranya Finance
SCREEN 1

Verify PAN

The PAN is checked for format and status the moment it's submitted.

PAN verification API
←
Confirm PAN details
⋯
Review details 🔍
Full name
MEENA SHARMA
Date of birth
14/05/1990
Gender
Female
PAN
ABCPM1234K
Are the details above correct?
Yes 👍
No 👎
Proceed to next step ➡️
Managed by Aranya Finance
SCREEN 2

Confirm identity

Name, date of birth and gender come back from the PAN record for the borrower to confirm.

←
Employment and income
⋯
What is your employment status?
Student
Salaried
Self-employed
Monthly income (₹)
60,000
✓
I authorise the credit bureau to share my credit report for this loan.
Employer
Verified · UAN
Credit score
772
Proceed to verification 🚀
Managed by Aranya Finance
SCREEN 3

Employment, income and credit

The employer is verified through the UAN record, and the CIBIL score is pulled after consent.

←
Your final loan offer
⋯
Your loan offer awaits 😊
Based on your income of ₹60,000 and a credit score of 772:
Amount
₹6,00,000
Rate
11.5% p.a.
Tenure
48 months
EMI
₹15,653
Accept offer 🎉
Not interested
Accept & proceed to KYC 🚀
Managed by Aranya Finance
SCREEN 4

Offer and KYC

The offer is calculated from verified data. Accepting it starts KYC in the same chat.

Your credit policy
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ONBOARDING jOURNEY

Sign-up forms that open right inside the chat.

WhatsApp Flows are native forms inside WhatsApp. Customers open an account, apply for a loan or register as a partner without downloading an app or visiting a web page.

From first tap to a complete application

Every answer is checked as it's typed, so the application that reaches your team is complete and correct.

1
Start from anywhere. An ad, a QR code, a button on your website or a message you send opens the form.
2
Native form fields. Dropdowns, date pickers, choices and consent boxes, with validation as the customer types.
3
Bring drop-offs back. If someone stops halfway, a reminder in the same chat brings them back to the form.
4
Straight into your systems. Answers go to your CRM or loan system through APIs, and the next step starts automatically.
Account opening
Loan applications
Insurance proposals
Partner and seller sign-up
Lead forms
AF
Aranya Finance
✓ Verified business
Cancel
Open your account
⋯
Tell us about yourself
Full name
Meena Sharma
Date of birth
14 May 1990
Email
meena.s@example.com
What would you like to open?
Savings account
Personal loan
Credit card
✓
I agree to the terms and to be contacted on WhatsApp.
Continue
Managed by Aranya Finance
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KYC VERIFICATION

KYC verification, done inside the conversation.

Identity, address and business checks run through verification APIs while the customer is still in the chat. Your team receives a verified customer, and the customer never types the same detail twice.

AF
Aranya Finance
✓ Verified business
←
Verify with Aadhaar
⋯
We'll send a one-time password to the mobile number linked to your Aadhaar.
Aadhaar number
XXXX XXXX 4417
Enter the OTP
4
8
2
9
1
3
✓
I consent to Aadhaar-based verification for my KYC with Aranya Finance.
PAN
✓ Verified
Name match
✓ Matched
Address proof
Next
Verify and continue
Managed by Aranya Finance

Every check, in the order your policy needs

Each step runs only after the customer agrees to it, and every result is stored with a timestamp for your audit trail.

1
Consent first. The customer approves each check before it runs, inside the same form.
2
Identity. Aadhaar is verified by OTP and PAN is validated, with name and date of birth matched across both.
3
Documents in chat. Address proof and other papers arrive as photos or PDFs. Unclear files get a re-upload request straight away.
4
Verified record out. Results go to your CRM or loan system through APIs, and the customer moves to the next step.
IDENTITY

Aadhaar

OTP-based verification with the customer's consent, inside the flow.

✓ Name and address matched
IDENTITY

PAN

Checked for status and name match as soon as it's entered.

✓ Valid, name matched
BUSINESS

GSTIN

Registration, status and filing history for business customers and partners.

✓ Active, filings up to date
ADDRESS

Address proof

Documents shared in chat are read and checked against the details already verified.

✓ Utility bill accepted
INCOME

Bank statements

Uploaded statements or Account Aggregator consent, analysed for income and existing EMIs.

✓ Avg. credit ₹62,400
CREDIT

CIBIL score

Pulled with consent and matched to your credit policy in real time.

✓ Score 782

Ready to move onboarding into the chat?

Book a walkthrough and see your own onboarding form and KYC checks running on WhatsApp.