Collect applications with WhatsApp Flows, verify Aadhaar, PAN and documents through APIs, and hand your team a verified customer, with no app download or branch visit.
THE FLOW, SCREEN BY SCREEN
Qualification and verification all inside WhatsApp.
Every screen opens inside the WhatsApp chat. Each answer is verified before the borrower moves on, so the offer at the end is based on checked data.
The PAN is checked for format and status the moment it's submitted.
Name, date of birth and gender come back from the PAN record for the borrower to confirm.
The employer is verified through the UAN record, and the CIBIL score is pulled after consent.
The offer is calculated from verified data. Accepting it starts KYC in the same chat.
ONBOARDING jOURNEY
Sign-up forms that open right inside the chat.
WhatsApp Flows are native forms inside WhatsApp. Customers open an account, apply for a loan or register as a partner without downloading an app or visiting a web page.
Every answer is checked as it's typed, so the application that reaches your team is complete and correct.
KYC VERIFICATION
KYC verification, done inside the conversation.
Identity, address and business checks run through verification APIs while the customer is still in the chat. Your team receives a verified customer, and the customer never types the same detail twice.
Each step runs only after the customer agrees to it, and every result is stored with a timestamp for your audit trail.
OTP-based verification with the customer's consent, inside the flow.
Checked for status and name match as soon as it's entered.
Registration, status and filing history for business customers and partners.
Documents shared in chat are read and checked against the details already verified.
Uploaded statements or Account Aggregator consent, analysed for income and existing EMIs.
Pulled with consent and matched to your credit policy in real time.
Ready to move onboarding into the chat?