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Official Meta TECH Partner

Turn WhatsApp into your Best Sales Channel

Send campaigns, automate conversations and support customers at scale with MsgKart's WhatsApp Business API.

WhatsApp Business conversation from a verified real estate brand with rich media, interactive buttons and forms inside the chat

Trusted by 50+ enterprise clients across BFSI, Retail, Telecom, and EdTech

BharatPe Logo Customer logo Moneyview Logo TrustPaisa Logo Customer logo Nira Finance Logo Eggoz Logo Medikabazaar Logo
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proven results

Built to Deliver

can put a number on

3×

Higher Lead Conversion

Turn More Leads Into Customers

60%

Reduction in Support Load

Automate Repetitive Customer Queries

24/7

Always-On Availability

Engage Customers Anytime, Anywhere

48hr

Average Go-Live Time

Launch Your Solution in Just 48 Hours

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LEAD JOURNEY

Every stage of the journey, one inbox

From the first message to the tenth purchase, MsgKart follows the customer through every stage, without you managing four different tools to do it.

01

Lead Generation

Capture interest the moment it happens, from an ad, a website widget, or a social post, straight into a WhatsApp conversation.

⇄ Feeds into Engagement

02

Engagement

A chatbot keeps the conversation going, answering questions, sharing catalogs, and qualifying interest automatically.

⇄ Feeds into Conversion

03

Conversion

Guide the customer to checkout or booking, with a payment link or confirmation sent directly inside the same chat.

⇄ Feeds into Re-engagement

04

Re-engagement

Bring customers back with a win-back nudge, a restock alert, or a reminder, turning a one-time buyer into a repeat one.

⇄ Loops back into Engagement

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WHATSAPP ANALYTICS

Every broadcast, measured live

Track every WhatsApp template from send to sale: how many reached customers, who read them, which buttons they tapped and what it earned. From festive offers to appointment reminders, in one dashboard.

WhatsApp campaign analytics
Live · Sample campaigns
Sent
1,80,000
Marketing template
Delivered
97.8%
1,76,040 phones
Read rate
88.2%
+9.4% vs SMS blast
Button clicks
26.1%
45,950 clicks
Sales attributed
₹14.6L
3,420 orders
Broadcast funnel
Last 7 days
Sent
1,80,000
Delivered
1,76,040
Read
1,55,270
Clicked a button
45,950
Purchased
3,420
3,960 messages failed on invalid or non-WhatsApp numbers
Clicks by button
Quick replies & CTA
01
Shop now
27,840
02
View catalogue
12,410
03
Talk to an agent
4,930
04
Stop promotions
770
Delivered 97.8%
Failed 2.2%
Sent
12,600
Utility reminders
Delivered
98.4%
12,398 phones
Read rate
94.1%
Read in 6 min on avg.
Slots booked
5,210
42.0% of delivered
No-shows
−41%
vs call reminders
Bookings by day
This week
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Most replies arrive within 30 minutes of the reminder
What customers tapped
Quick replies
Confirm slot
Booked straight into the calendar
5,210
Pick another time
Rescheduled without a call
960
Get location
Opened the address on Maps
2,470
Talk to the front desk
Handed to an agent in the inbox
350
Illustrative sample data showing the WhatsApp analytics MsgKart gives you.
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Lead Generation

Turn Every First Message Into a Personal Conversation

Use WhatsApp Flows to qualify leads, capture customer preferences, and collect key information, then guide high-intent prospects toward payment or a business call.

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Re-engagement

Turn missed opportunities into repeat revenue

Reconnect with prospects who dropped off through timely, personalized WhatsApp journeys. Pick up where the conversation left off, deliver relevant offers, and turn unfinished journeys into conversions.

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SUPPORT CUSTOMERS

Support that understands. Loyalty that lasts.

AI-powered WhatsApp support that understands customer intent, delivers instant answers, and resolves issues with context, turning every support interaction into an opportunity to build trust and loyalty.

Empty WhatsApp chat screen with a green header showing the contact name 'Go-Kart' and a verified green badge, on a background of light pink icons.
Blank WhatsApp chat screen with the verified contact Go-Kart and its colorful unicorn avatar at the top.
Screenshot of a WhatsApp chat with Go-Travel, showing the app's logo, verification check, back arrow, and menu icon on a green header with a white chat background.
Empty WhatsApp chat screen with a green header named Go-Travel featuring a verified checkmark and an orange and blue travel-themed logo, on a background with light travel and leisure icons.
Mobile messaging app screen showing a healthcare contact with a green verified checkmark next to the name in the top bar, along with back arrow and menu icons.
Empty chat screen for Healthcare on a messaging app with a green header and various light gray icons in the background.
Qualify leads in chat
1/2
Guide to secure checkout
2/2

WITH MSGKART

Your WhatsApp becomes
your best sales person.

Instant qualification

Every lead gets a smart response in under 1 second. High-intent buyers booked automatically.

Full automation

FAQs, order status, receipts - handled by AI. Your team focuses only on deals that matter.

Always-on coverage

MsgKart never sleeps. Midnight enquiries get answered, qualified, and routed instantly.

Smart re-engagement

Automated campaigns bring past buyers back. Repeat revenue runs on autopilot, every day.

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WITHOUT MSGKART

You're leaving money
on the table
everyday

Leads go cold

High-intent buyers message you and wait hours for a reply then move on to faster competitors.

Endless repetition

Your team types the exact same FAQs, pricing details, and follow-ups hundreds of times a day manually.

Missed after hours

Customers who reach out at 11 PM get absolute silence. You lose critical intent before morning.

Zero follow-up

Past buyers never hear from you again. Re-engagement and automated upsells simply don't happen.

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WITHOUT MSGKART

You're leaving money
on the table
everyday

Leads go cold

High-intent buyers message you and wait hours for a reply then move on to faster competitors.

Endless repetition

Your team types the exact same FAQs, pricing details, and follow-ups hundreds of times a day manually.

Missed after hours

Customers who reach out at 11 PM get absolute silence. You lose critical intent before morning.

Zero follow-up

Past buyers never hear from you again. Re-engagement and automated upsells simply don't happen.

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WHATSAPP CALLING

Agents join, the dialer works the list

Once an agent joins, there is no manual dialing. The campaign calls the leads on its list and the agent simply waits for the next customer to come through.

Leads queued for dialing
Every customer or lead in the campaign sits in one list, ready to be called in turn.
Join and wait for the call
Agents see a waiting screen while the dialer reaches customers on their behalf.
Live status for every lead
Watch leads move from queued to dialing, connected and closed as the campaign runs.
Leave anytime
Agents leave the campaign when their shift ends and the rest of the team keeps going.
 
Available
Renewal reminders
You’ve joined the campaign
Waiting for the next call…
 
 
 
Leave campaign
Leads to dial
1,240 leads
Lead
Status
Kavya Menon
+91 98XXX XX214
Connected
Rohan Gupta
+91 99XXX XX538
Dialing
Sana Qureshi
+91 97XXX XX061
Dialing
Vikram Das
+91 90XXX XX772
Queued
Ananya Iyer
+91 88XXX XX149
Queued
Farhan Ali
+91 96XXX XX305
Closed
+ 1,234 more leads
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WhatsApp Dialer

Run calling campaigns from one customer list

Upload your customers, add your support agents and start a campaign. Your team handles inbound and outbound WhatsApp calls from the same dialer.

Upload a customer list
Bring in the customers you need to reach and they are queued for the campaign in one go.
Assign a team of agents
Pick the support agents who work the campaign, and add or remove them as it runs.
Inbound and outbound together
Agents place calls to the list and pick up customers who call back, without switching tools.
See progress live
Track dialed, connected and pending calls for the campaign as your team works through it.
Customer list
payment_followup_oct.csv
1,240 customers imported
Name
WhatsApp number
Rahul Kumar
+91 98765 43210
Meera Iyer
+91 99200 18834
Kabir Singh
+91 98190 77215
+ 1,237 more
Payment follow-up · Oct
 
Live
Call types
Outbound
Inbound
Agents
NS
AM
RT
DK
4 support agents
Routing
Round robin
Progress
412 / 1,240 dialed
 
412
Dialed
287
Connected
828
Pending
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INDUSTRY

Built for every industry

From regulated BFSI workflows to high-velocity D2C commerce, MsgKart's Agentic AI adapts to the language, compliance and cadence every sector demands.
01
Finance & BFSI
Automate collections, EMI reminders and customer servicing across every lending product.
02
E-Commerce & D2C
Recover abandoned carts, confirm orders and drive repeat purchases via conversational commerce.
03
Travel & Hospitality
Automate bookings, itinerary updates and guest support across voice and messaging channels.
04
Healthcare
Automate appointment reminders, follow-ups and patient engagement with compliant messaging.
05
Automobile
Engage leads, schedule test drives and automate service reminders across the ownership lifecycle.
06
Real Estate
Qualify property leads instantly and nurture buyers with AI-guided journeys to site visits.
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GLOBAL REACH

WhatsApp powers
business conversions
across the world.

2 billion people in 180+ countries rely on WhatsApp every day. Businesses that connect here don't just reach customers they reach the entire world.

2B+

Monthly active users

180+

Countries & territories

100B+

Messages sent daily

Ready to put WhatsApp to work for you?

Book a personalised walkthrough and see your own portfolio data inside the platform.