Orchestrate AI voice, WhatsApp and RCS to engage borrowers, understand payment intent and turn every interaction into a smarter path to recovery.
THE PATIENT JOURNEY
From first booking to full recovery
From the first booking to follow-up care. Patients book by WhatsApp form, AI bot or call, and every message goes out on the channel most likely to reach them, with an automatic backup.
Patients book in a WhatsApp form, by chatting with the AI assistant or on a WhatsApp call. Every method uses the same live hospital calendar.
Patients turn up on time and prepared, so slots aren't wasted and doctors stay on schedule.
More patients come back for follow-up care, and your billing team gets fewer "where is my refund?" calls.
No more "is my report ready?" calls, and urgent results never go unseen.
Many shoppers add items to their cart and then leave. We send them a WhatsApp message showing the item, with a button to finish buying.
Before a cash on delivery (COD) order is shipped, we ask the shopper to confirm it with one tap. If they don't reply, an automatic call asks them. We can also offer the option to pay online now. This stops fake orders and parcels coming back unopened.
Shoppers get a message when their order is packed, shipped and out for delivery. If a delivery fails, they can choose a new delivery time in the chat.
TEMPLATES
Updates customers actually read
Approved WhatsApp templates for every step, from the booking confirmation to the delivery receipt, with buttons customers can tap to reply.
APPOINTMENT ANALYTICS
Every appointment, measured live
See how many reminders reached customers, who read them and how many booked, rescheduled or asked for directions, on WhatsApp and RCS side by side.
Ready to put Collections to work for you?
