Flickering Grid

CHATBOT FLOW BUILDER

Design smarter conversations. No complex coding.

Design interactive chatbot journeys for WhatsApp and RCS with a visual drag-and-drop builder. Create engaging experiences, automate customer interactions and guide every conversation toward the right outcome.

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Agent studio

Build your agent once, deploy it where your customers are

Drop an AI Agent block into any flow, attach the agent you built, and publish it to WhatsApp and RCS in one click. No rebuilding per number or channel.

Drag-and-drop flows

Connect triggers, AI blocks and actions visually. No code, no engineering queue.

Attach any AI agent

Plug in an agent with its prompt, knowledge base and tools as a single block.

One-click multichannel

Push the same agent live on every WhatsApp number and RCS sender at once.

Search nodes...

Entry points

Start Event

Initial step

Trigger Point

Automated

Messaging

Text

Send message

Button

Quick replies

Logic & flow

AI Agent

Smart reply

Condition

If/Else logic

Start Event

Initial step

Customer sends a message

AI Agent

Smart reply

Select agent

Home Loan Assistant

Answers from

Loan policy, FAQs, rate card

Agent Chat

Hand off to a human

When the customer asks for a person

Node library

Every block you need, ready to drag

A full node library for building chatbot and workflow journeys, from the first trigger to payments, hand-offs and WhatsApp calls. No code required.

Entry points

2 nodes

Messaging

8 nodes

Logic & flow

9 nodes

Business tools

6 nodes

Events & custom

4 nodes

Voice & call

2 nodes

Entry points

Start Event

Initial step

Trigger Point

Automated start

Business tools

Update Lead

Save contact

Notify Team

Alert humans

Google Drive

Save files

Payment Request

Collect money

Payment Link

Share a pay link

Agent Chat

Hand off to a human

Messaging

Text

Send a message

Button

Quick replies

CTA URL

URL button

List

Menu options

Template

Pre-approved

Media

Image or video

Product List

Catalogue items

Flow Form

Collect data

Events & custom

Custom Event

Trigger logic

Lead Status

Track stage

Stop Promotions

Opt-out user

Default Actions

Fallback actions

Logic & flow

AI Agent

Smart replies

Condition

If / else logic

API Request

External data

Assign Block

Store a value

Schedule

Delay the flow

Custom Action

Run a script

Transition Flow

Jump to a flow

Message Status

Check delivery

Cool Down Time

Set a delay

Voice & call

Permission Request

Ask call consent

Voice Call

Start a call

Bot analytics

Measure every step of every conversation

Turn each chatbot journey into a trackable, measurable funnel, right from the flow builder.

Custom events

Fire business events like Loan Application Started from any node and report on them alongside your conversations.

Message status tracking

Branch on Sent, Delivered, Read or Failed, and follow up automatically when a message goes unread.

Click tracking and tags

Mark any button or list option as tracked and tag customers by their choice, in every language you support.

Drop-off analytics

See exactly which node customers leave the flow at, then export the report for your team.

Message Status

Node ID 31

Branch when message is

Sent

1,240

Delivered

1,186

Read

942

Failed

Button

Language

English

Tracking

lang_english

Hindi

Tracking

lang_hindi

Tamil

Tracking

lang_tamil

Flow drop-off points

Last 30 days · Home loan flow

104

Welcome

Language select

Loan offer

Not interested

WhatsApp Flows

Collect details with forms inside the chat

Drop a Flow Form node into any journey to send a native WhatsApp Flow, then route customers on what they submit.

Send WhatsApp Flows as a node

Consent, KYC, bookings and lead forms open natively inside WhatsApp, so customers never leave the chat.

Route on the Flow Response

Approved, rejected and incomplete submissions each take their own path, with answers saved to the lead.

Track drop-off on every screen

See how many customers open the form, finish each screen and submit, and fix the step where they stop.

Pair forms with AI and agents

Hand off to an AI Agent or a human when a customer gets stuck, so the conversation keeps moving.

Flow Form

Collect data

LOAN_CONSENT_FORM

New consent request
ABC Bank needs access to your bank statements to evaluate your loan. Tap Get Started to choose the accounts to share.

Flow Response

Approved → CTA URL

Rejected → Text

ABC Bank

Loan consent · Step 2 of 3

Select the accounts to share

HDFC Savings ••4821

ICICI Current ••1290

Statement period

Last 6 months

▾

Allow access

Deny

Form drop-off by screen

LOAN_CONSENT_FORM · last 7 days

Biggest drop: Bank → Accounts

Form opened

1,000100%

Bank selected

82082%

Accounts shared

61061%

Submitted

57457%

Use cases

Built for every customer journey.

From lead generation to support, MsgKart helps you connect, engage and convert - across every channel.

Lead Gen & Qualification

Promotions & Cross-Sell

Book Appointments

Resolve Queries & Feedback

Order Updates & Tracking

Payment Reminders & Collections

Loan Application

Cart Recovery & Loyalty

INDUSTRY

Built for every industry

From regulated BFSI workflows to high-velocity D2C commerce, MsgKart's Agentic AI adapts to the language, compliance and cadence every sector demands.

Finance & BFSI

Automate collections, EMI reminders and customer servicing across every lending product.

E-Commerce & D2C

Recover abandoned carts, confirm orders and drive repeat purchases via conversational commerce.

Travel & Hospitality

Automate bookings, itinerary updates and guest support across voice and messaging channels.

Healthcare

Automate appointment reminders, follow-ups and patient engagement with compliant messaging.

Automobile

Engage leads, schedule test drives and automate service reminders across the ownership lifecycle.

Real Estate

Qualify property leads instantly and nurture buyers with AI-guided journeys to site visits.